UK Standard Delivery - £3.50
Delivery within England, Wales and Scotland within 2-3 working days from date of dispatch.
All of our orders are trackable using the tracking number provided in the order confirmation email and using the Royal Mail tracking service.
If you are out when the parcel arrives at your specified address, your parcel may be left in a safe place or with a neighbour. If this is not suitable then the courier will leave a card with details of where to collect your parcel or to organise a re-delivery.
UK Next Day Delivery - £5.50
Next Day Delivery within England, Wales and Scotland on all orders placed before 1pm Monday - Friday. Orders placed on Saturday, Sunday or Public Holidays will be dispatched on the next working day.
Delivery is made by Royal Mail and is a tracked service. If you are out when the parcel arrives at your specified address, your parcel may be left in a safe place or with a neighbour. If this is not suitable then the courier will leave a card with details of where to collect your parcel or to organise a re-delivery.
Europe - £9.75
Delivery to countries within Europe can expect delivery within 6 working days from date of dispatch.
For all countries outside of the Europe, delivery will be made within 10 working days from date of dispatch. Please note that all taxes and duty that may be incurred are the responsibility of the purchaser.
We hope that you are happy with your purchase from No-Evidence, however we understand that sometimes things just aren't quite right or that you might change your mind.
Exchanges/refunds will be granted up to 14 days from the date that the product was received. Please make sure you carefully review your order before finalising your purchase. In the unlikely circumstance you need to return an item to us, please send us an email with the caption 'Returning Item' to email@example.com
Please be aware that returns must be sent back to us within 14 days of submitting the returns request.
Returns should be wrapped securely in appropriate packaging to ensure the goods arrive with us in their original condition. All tags must not have been removed and must be intact. We reserve the right to refuse a refund/exchange for damages caused by insufficient packaging.
Please make sure to include your proof of purchase receipt within the package so we can determine who the return belongs to. At this stage we are unable to cover return shipping costs and therefore returns are at the cost of the customer. Any items you wish to return are your responsibility until they reach our warehouse. We would suggest using a delivery service that insures you for the value of the item(s) and obtaining proof of postage. In the unlikely event that these should go missing in the post. We reserve the right to refuse a refund/exchange for returns that fail to arrive with us and where no proof of postage/tracking is available.
If you need any assistance you can get in touch via email: firstname.lastname@example.org
Should you misplace the paperwork for your order, please enclose details of your order number, name, address and reason for return and send to:
No-Evidence Customer Service
Once your item(s) arrive back to our warehouse, exchanges/refunds will be processed as quickly as possible. We aim to process all refunds within 14 days of receiving your parcel at our warehouse. Refunds will usually clear into your account within 5 working days, however this can vary between banks and can take longer if you are an international customer.